FAQ

Right-click on the Attendance Manager program on your desktop.
Choose Properties.
and you can find the location of the file.

Method 1:
Open the program.
It will ask you to activate.
Select Yes.
Then choose Activate Device.
Connect the device to the computer.
and set the connection.
and then click Connect.
The program will be activated.
In our user manual there are details.

Method 2:
Name the Attlic.hdd file in the installation file.
Open it via Wordbad and type “8888” then save and close.
Open the attendance management program.
and tell us the number in the dialog box.
We will give you the activation number to log in.
You can activate the program.

Because you’ve never installed many of our programs.
and deleted some of them.
You can handle the file named zkemkeeper.dll in the program directory.
This way:
Click “Start” “Run”.
Enter “regsyr32” and the directory of zkemkeeper.dll. Click the “OK” button.
and everything will be fine

Your computer must have Office2000 initially.
Then enter the presence software installation catalog.
Find the file tt2000.mdb.
double-click.
Find the user info menu, double-click on security flags.
and remove all settings from the list in the sentence (15 indicate administrator).

Enter and set up a management program.
Click on’ Database Password.
Then there is no need to check the old password.
so a new password can be set up from the database.

(1) The time chosen for the query can be from a specific date that has expired.
To see the original.
Open the attendance database (att2000.mdb).
Enter check from the menu there.
All the original record can be seen.
Proof of original attendance and record in the range you want.
throughout the year.

(2) Perhaps adding a top partition after the public company name has been canceled
and finishing the default installation on top of the public company section can’t be canceled.
but it is able to modify the presence.

First, log in to check your shift schedule settings.
In a normal situation, the schedule name appears in the appropriate time box in blue color.
If there is no issue.
Enter the employees shift list.
View the employees’ shift start date.
The start date is before the calculation and counting time range.
isn’t it?
If not.
arrange the shift again.
and set a new start date.

You can add a blank schedule.
Then use the blank schedule to change the schedule that will be canceled in the employee order.
and enter schedule management to cancel the old schedule.

While loaded down to the bottom register.
and the attendance program can be selected to be loaded down to the bottom of the log.
the duplicate record will be automatically canceled.
the stored record will not be stored again.

Make sure the time range you want to report on is consistent with the original time and attendance time uploaded.
or does it not.
The attendance record can be viewed for the day, month and year.
after loading.
or open the database (att2000.mdb).
Enter check the scheduled entry and exit time.
Can see all the original record.
Check the period placed as it is in the original or not.
Please pay attention that the report for the whole year can make some errors if the date is wrong, so the report will be wrong.

Examine the time period of your shift first.
Confirm your attendance record is in the check-out period for example
You set up a check-out time of 17:00 to 18:00.
You check out at a standard time of 16:
30:30.
So the record is invalid.
and the system neglects these numbers (in judgment of attendance.
not departure is the negligence) Then check whether your attendance time is correct or not.

Please look at the attendance calculation in the attendance rules.
See if the check work is in the log:
Come late/go early check mark or not.
If it has been marked so that the system will ignore it and indicate comes late/goes early.

(1) Attendance settings.
and cancel compulsory attendance registration.

(2) Set up an unnecessary time slot for time and attendance.
and produce a timesheet.
The timesheet is used to account with employees.
OK.

The program needs to set up the time period for the shift and then it can be combined with the schedule.
Please check the time period if it exists or not.

Download the update program from our website www.zksoftware.com.
Double-click on it.
Enter your program directory.
and then click OK.

Set the threshold for each departure in “Normal Mode” and save and exit the program.
and then open the program again.

In Shift Timetable Maintenance.
Add a new timetable.
Then choose the Fixed Overtime time block.
and click on “OT Count”.
Set OT minutes.

In the user manual there is an example.
you can check out.

This is because you are using Bioclock I/II.
the default value is Check In.
but it does not affect the time and attendance calculation.
If you are using the device with the appropriate key (button).
time and attendance records will appear correctly.

This is because you have made a departure for the first employee.
and not a resignation.
If you want to delete the employee.
you must choose Resignation.

1. Open an Attendance Reporting account

2. Click on “Account”.
After Account.
Press Ctrl + F11.
and the check box will appear named Report Designer.

3.
Click Preview Report.
Click on the report you want to edit.
and then you can edit it?

4. After editing save and exit.

5. If you want to preview the report.
please do not choose Report Designer.
and then click on the report you want to preview.

Make the departure time longer.
and be sure to include the real time of departure.
or it will be marked as FOT.
and not directly OT.

We store the language files in the localefile of att.dat.
The system supports three languages:
Simplified Chinese is attcheckin.chs.
English is attcheckin.en.
Traditional Chinese is attcheckin.cht.
We advise you to install the system again if you want to switch the language.
If you want it to support another language.
please modify as follows:
An example from Arabic.

1. Translate the content of attcheckin.en into Arabic
and rename it to attcheckin.alb.
2. Change the localefile value in att.dat as attacheckin.alb.
3. Modify the report files as Arabic in RptList_e.cfg.
(English report)
4. Modify the word as in the Arabic LeavClass table and the LeaveClass1 table from the database.
5. Restart the time and attendance program